Top sales:
Date: 3 November 2024Hour: 02:45 Category: Soccer - Spanish LaLigaLocation: Cívitas Metropolitano - Passport number requiredCity: Madrid
TEAM INFORMATION
Atlético Madrid
In recent years, Atletico Madrid has been considered one of the strongest and most relevant teams in European and international football, finally stepping out of the shadow of Real Madrid, which is regarded as the capital's premier team. In recent times, the history of Atletico has completely changed, and today, the Colchoneros are among the top European teams in terms of reputation and prestige. This is due to the investments made by the new ownership in both the technical and managerial aspects. The nickname Colchoneros, meaning "the mattress makers," comes from the color and style of the team's kits, which resemble the striped patterns on mattresses.
We want to ensure you have a clear understanding of the seating options available for this event. Here's some important information regarding seating arrangements:
Regular seating in pairs:
When purchasing tickets, you are guaranteed to get seats in pairs, which means two seats together.
Seating 3 together or more:
If you require 3 or more tickets, we will make every effort to seat you together. However, we cannot guarantee it. To ensure seating together, please check availability with our customer service team by sending an email to sales@mytopticket.com. In most cases, we will try to accommodate your specific request or offer an alternative solution.
Single tickets
We sometimes offer tickets specifically categorised as "Single." These tickets are usually cheaper, but they are individual tickets and not part of a pair. If you buy two "Single" tickets, please note that they will not be adjacent seats.
Group seating
For groups of six, eight or more, please check availability and pricing for group seating with our customer service team by email. While we mainly secure seating in pairs, we will do our best to accommodate larger groups.
Important
The seating information provided above is general and may not precisely match the description of the ticket you have selected. Whenever possible, we upload the relevant seating chart or venue map. We recommend consulting it when reviewing the ticket categories for this event.
If you need any further clarification or have questions about the seating options, please don't hesitate to contact our team. We are here to assist you in making the best choice for your ticket purchase.
Credit and debit cards
American Express, Visa, Mastercard and Maestro are mytopticket.com welcome credit and debit cards as default payment method.
We partner up with PayPal as our checkout system ensuring the strictest clearing standards for web services and online transactions. In case our system detects a potential fraudulent transaction, we reserve the right to immediately cancel the order and proceed with further investigation. Moreover, our Sales Team may contact you to obtain additional information or documentation to finalize the order.
We guarantee that all tickets sold on this website are 100% legit and authentic and will be delivered to you on time. The available delivery options vary according to the Event Organizer's policy.
For events with a single delivery option, you will receive a brief description and any applicable delivery fee (if applicable) during the first step of the checkout process, along with a summary of your purchase. If there are multiple delivery options for your selected event, we will provide you with detailed information about each option and its respective fees during the checkout process, allowing you to choose the one that suits you best. Please note that the delivery fee, applicable only to paper tickets or season cards, will be charged per event, not per order.
Rest assured, we always have a delivery option available for you!
E-tickets
Your e-tickets will be uploaded to your MyTopTicket profile either in the week of the event or when they are released by the Event Organizer.You will receive an email notifying you that your tickets are ready for download. To access your e-tickets, log in to your profile, go to "My Orders," click on the relevant order number, and download the tickets by clicking on "Order Attachments."
In most cases, you will need to print out these e-tickets on paper to gain entry to the event venue, so we recommend doing so. In certain countries (e.g., Italy), the tickets might be printed with the name and surname of the ticket purchaser, but there's no need to worry. Along with the original tickets, you will receive transfer tickets that contain the name and surname of the person attending the event.
Don't forget to print all the documents you receive to ensure a smooth experience at the event!
Mobile tickets
Mobile tickets are designed to be used on a smartphone app, and each smartphone can hold generally only 1 ticket. All the necessary instructions will be delivered to you via email.
Please ensure that you provide us with a valid email address used for accessing the app, as in some instances, tickets might be directly transferred within the app using an email. Alternatively, you will receive a file or link that should be opened directly on your smartphone.
Once the ticket is ready within the app, a barcode will be displayed. This barcode must be scanned at the venue gates using your smartphone to gain entry. It's important to note that the barcode activation may occur only a few hours before the event's start, and in some cases, only when the smartphone is in proximity to the venue gates, depending on the technology in use.
Paper tickets
Hotel delivery:
Tickets will be delivered directly to your hotel. To ensure a smooth delivery process, kindly provide the following information when placing your order:
- Hotel name and address
- Lead booking name and check-in date
- Booking confirmation number (if available)
- Telephone number for emergencies
It is essential that the lead booking name is accurate to guarantee timely delivery. In most cases, tickets will be left at the hotel on the night before the event to avoid any potential traffic-related issues.
What if I do not have hotel details yet?
If you don't have your hotel details at the time of booking, you can still place your order and submit the hotel information at a later stage. However, for proper delivery, this information must be provided at least two weeks before the event.
Please note the following important points:
- Inform your hotel in advance that you are expecting an envelope delivery and ensure they are willing to receive and sign for it.
- Our sales team needs to know the name under which the room has been booked to facilitate the delivery process.
- For security reasons, avoid mentioning that the envelope contains tickets to prevent potential theft.
Collection point:
If you don't provide a hotel booking, we can arrange for ticket collection at the event venue or a nearby location approximately two hours before the event starts. Detailed pick-up instructions will be sent via email, along with the itinerary to reach the collection point.
Member cards or season cards
Physical cards:
For certain events, we may also provide physical member cards or season cards. These cards can be used for future events, so we kindly request that they be returned after the current event. To ensure timely delivery, please provide the following information when placing your order:
- Hotel name and address
- Lead booking name and check-in date
- Booking confirmation number (if available)
- Telephone number for emergencies
As with paper tickets, it is crucial to provide the correct lead booking name to ensure on-time delivery. In most cases, member/season cards will be left at the hotel the night before the event to avoid any logistical issues.
After the event, it is essential to return the member/season cards as soon as possible. Depending on the delivery address, clients will receive instructions on how to return the cards to the hotel reception or how to send them back using a provided return envelope. Full instructions will be included with the cards or sent upon order placement, detailing the appropriate steps to take after the event.
Mobile cards:
In certain cases, you may receive electronic mobile-issued season cards accessible via a smartphone. To access the tickets, you will receive a link via email. This link will grant you access to the electronic season card, which is temporarily valid only for the event you have purchased. The link will redirect to a specific app or Apple/Google Wallet to access the tickets. The cards will activate when you are in proximity to the venue gates and a few hours before the event starts.
It is crucial to delete these season cards from your wallet or app immediately after the event as they remain valid for upcoming future games as well.
Please be aware that in case the cards are lost, taken home as souvenirs, or not deleted from the smartphone, and cannot, therefore, be returned, an additional cost for card replacement or the market value of the matches uploaded and valid on the cards will be applied.
If you require further information about the ticket type or delivery methods, please do not hesitate to contact our team. We are here to assist you and provide all the necessary details to ensure a smooth and enjoyable experience. Feel free to reach out to us with any questions or concerns you may have. Our team is ready to help!
Wanda Metropolitano Stadium has been the home of Atletico Madrid since its inauguration in 2017. Its name pays tribute to the old Estadio Metropolitano where Atletico have been playing in since the 1960s. Located northeast of the Spanish capital, the stadium can accommodate over 67,000 spectators, getting on the national podium for capacity only behind Barcelona's Camp Nou and Real Madrid's Santiago Bernabeu. Wanda Metropolitano is one of the finest state-of-the-art stadiums in Europe, particularly known for its acoustics, light shows, and the passionate support of the Colchoneros fans who always create a magical atmosphere. Only two years after its inauguration, Wanda Metropolitano was the stage of the 2019 Champions League Final, won by Liverpool against Tottenham.
Located in the heart of Spain, Madrid is a city famous for its culture, gastronomy, and vibrant nightlife. Art enthusiasts can visit world-renowned museums such as the Prado Museum and the Thyssen-Bornemisza Museum. Those who want to enjoy the cityscape can stroll through the magnificent El Retiro Park or admire the panoramic view of the city from the top of the Royal Palace. Madrid also offers numerous opportunities for shopping, gastronomy, and nightlife.
A must-visit is the establishments on Gran Via, serving delicious tapas to be enjoyed with a good drink.
A mandatory stop for all football fans is the Santiago Bernabeu Stadium, the sanctuary of Real Madrid Club de Fútbol, hosting some of the most important matches in the world every year.
On the other hand, Atletico Madrid showcases it’s cutting-edge stadium, the Wanda Metropolitano which recently hosted Champions League Final in 2019, it is considered by all accounts to be one of the most modern and state-of-the-art facilities in the world.
